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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mallory Bates

Mallory Bates

February 4, 2026

5  out of  5
rating by Mallory Bates
"Kim is the absolute best for insurance needs! She answers every question I have and never fails to help me find the best options suitable for me!"
We responded:
"Thank you Mallory! Kim is great and is very knowledgeable. She is a great asset."
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Amanda Worley

February 3, 2026

5  out of  5
rating by Amanda Worley
"Brandon has been incredible to work with. He not only helped me lower my insurance costs, but also made sure my family has excellent coverage. He’s always responsive, professional, and truly cares about his clients. I couldn’t recommend him more—10/10!"
We responded:
"Thank you Amanda for such kind words and the review. We do our best to help each customer find the right coverage that is best for them and at the best price. "
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Robbie Burns

January 30, 2026

5  out of  5
rating by Robbie Burns
"The staff is always so helpful and Kim always helps you decide the coverage you need and is always so polite I feel she has my best interest in mind."
We responded:
"Thank you Robbie. Great customers like you make our job easier. Thank you for trusting us with your Auto insurance. "
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John Bellune

August 22, 2025

5  out of  5
rating by John Bellune
"Kim was an absolute pleasure to speak with over the phone and she did everything to get me the right insurance and make the process as easy as possible. Thank you Kim!"
We responded:
"Thank you, John! I'm happy to hear that Kim made your experience smooth and enjoyable. Our team is dedicated to providing excellent service, and it's great to know Kim delivered on that promise. If you have any more questions or need further assistance, feel free to reach out!"
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Sam Hudson

May 21, 2025

5  out of  5
rating by Sam Hudson
"Hello Brandon and your team in Dalton, Thank you sincerely for the invaluable assistance and guidance you provided throughout the insurance/restoration process. Your expertise was instrumental in bringing my baby back to her original condition after an incident with railroad tracks in Ringgold. Regrettably, we had inadvertently entrusted my vehicle to a less reputable body shop. Your team’s exceptional workmanship and attention to detail ensured that Christine was completed to the highest standards. We are deeply appreciative of your hard work, dedication, and unwavering commitment to your profession and customers . Your efforts have made a profound impact on our lives. Sincerely, The Hudson’s"
We responded:
"Thank you, Sam, for your kind feedback! I'm glad our team's expertise and dedication played a key role in restoring your vehicle. It's satisfying to know that our attention to detail met your expectations. Should you need any further assistance or have questions, feel free to reach out. We're always here to help!"
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Ronald Rowe

May 12, 2025

5  out of  5
rating by Ronald Rowe
"Awesome people to work with I have been with State Farm since I was 16 and I’m 43 now. My agent is the coolest that take care of what ever problems I have I would highly recommend.."
We responded:
"Thank you, Ronald, for your wonderful feedback! I’m happy to know that you’ve had such a positive experience with us over the years. It’s great to hear that you feel well taken care of. If you ever need anything or have questions, don’t hesitate to reach out. Your recommendation means a lot to us!"
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Boomer Bates

May 8, 2025

5  out of  5
rating by Boomer Bates
"Kim Cline at Brandon Combs State Farm is the best!! I can’t tell you how many times I’ve called and she answered right away for a multitude of reasons ranging from quoting homeowners insurance to answering the dumbest questions I can come up with! She has written every insurance policy I have from house to vehicles to our bass boat! Couldn’t recommend her any higher! TEN STARS WOULDN'T BE ENOUGH !"
We responded:
"Thank you so much, Boomer, for your enthusiastic feedback! I'm delighted to hear about your positive experiences with Kim. Her dedication to providing prompt and comprehensive service is truly appreciated. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help with all your insurance needs!"
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Debbie Broadwater

February 26, 2025

5  out of  5
rating by Debbie Broadwater
"I recently switched to State Farm car insurance. Not only am I saving money, I’m receiving exceptional customer service. Brandon Combs is super quick to respond, extremely helpful, and one of the nicest guys I know. I’m highly recommending State Farm to my family and friends!"
We responded:
"Thank you, Debbie, for sharing your experience! I'm delighted to know that you're enjoying both the savings and the exceptional service. It's wonderful to hear that Brandon's quick responses and helpful nature have made a positive impact. Your recommendation to family and friends means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Amee Combs

January 26, 2024

5  out of  5
rating by Amee Combs
"I’m a tad biased BUT I have insurance needs as well. My claim was handled by State Farm in a quick and timely manner. The girls are friendly and educated on the products SF has to offer. I always know no matter the case, SF is there."
We responded:
"Thank you, Amee, for the amazing review! Our team works hard to provide a great insurance experience in Dalton and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Andres Dixon

January 26, 2024

5  out of  5
rating by Andres Dixon
"Great service and very knowledgeable within the industry!"
We responded:
"Andres, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Dalton, GA."
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James Nix

April 19, 2023

5  out of  5
rating by James Nix
"Great people, with values and integrity that gives you confidence in your insurance"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
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Amy Risner

June 29, 2022

5  out of  5
rating by Amy Risner
"I changed insurance companies on a spur of moment. Branddon and his employees were great to work with and made everything easy to change. He also helped us get a new roof without a lot of hassle."
We responded:
"We love seeing reviews like this, Amy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Cruz Ruiz

Cruz Ruiz

April 29, 2021

5  out of  5
rating by Cruz Ruiz
"The staff were super helpful and professional. 100% will give you a helpful answer."
We responded:
"Cruz, thank you for taking the time to leave a great review! Our office works hard to provide an exceptional insurance experience for our customers. We are thrilled to hear that we have been able to assist you with your insurance needs!"
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Ivy Harwood

April 28, 2021

5  out of  5
rating by Ivy Harwood
"Kim took her time explaining my life insurance policy to ensure I completely understood everything. I definitely recommend this office!!"
We responded:
"Thank you for the wonderful review, Ivy! Kim is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
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amber cuthbert

March 22, 2021

5  out of  5
rating by amber cuthbert
"I have been with State Farm for almost 4 years I believe and Kim has always been right there to help with all of my questions and needs ! As a young adult I couldn’t ask for a better place , it feels like home every time I enter the doors! Thanks for all you Kim!"
We responded:
"Thank you for telling us about your experience with us, Amber! Kim is a wonderful talent and we feel lucky to have her on board. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Ellis Manis

March 20, 2021

5  out of  5
rating by Ellis Manis
"I have been doing business with this agency for almost 3 years Kim Cline has been there to help me with all my need. I have changed homes and autos to cover several times and Kim has made each change very seamless I appreciate all the work she does. Thanks Kim"
We responded:
"Thank you for leaving Kim such a wonderful review, Ellis! We hope to help you with your insurance needs for years to come!"
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Karen Burrell

March 19, 2021

5  out of  5
rating by Karen Burrell
"Great insurance company. Kim is very knowledgeable and straightforward. The office staff is very friendly."
We responded:
"Thank you for taking the time to leave us a review, Karen. Our State Farm in Dalton would be nothing without policyholders like you!"
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Kenny Tomlin

August 7, 2020

4  out of  5
rating by Kenny Tomlin
"Very good people my family has been with them for years they have insurance all three of my kids and my wife and myself"
We responded:
"Thank you Kenny! We really appreciate the opportunity to serve your family."
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Lisa Harding

May 14, 2020

1  out of  5
rating by Lisa Harding
"I hate state farm!"
We responded:
"Hi Lisa, I am sorry you feel that way. I don’t believe your an insured of mine so I am not sure what happened but I will be glad to talk with you and try fix what ever issues you may have? Feel free to call me at (706) 529-2273 and we can talk."
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Edna Morgan

February 26, 2020

5  out of  5
rating by Edna Morgan
"Brandon is a very nice man. Always helpful and returns phone calls."
We responded:
"Thank you Ms Edna. Always a pleasure to talk with you and Mark."
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Michelle Anderson

November 6, 2019

5  out of  5
rating by Michelle Anderson
"I'm so glad I decided to change to Brandon Combs - State Farm! I really appreciate the personal touch."
We responded:
"Thank you Michelle! We’re glad you are part of our family."
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Gus Karim

April 10, 2019

5  out of  5
rating by Gus Karim
"Good Friday people"
We responded:
"Thank you Gus!"
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Andy Ollis

November 14, 2018

5  out of  5
rating by Andy Ollis
"Kim and the staff are super helpful anytime I have needed their assistance. I would recommend them to anyone. Great service!"
We responded:
"Thank you Andy! We appreciate referrals and strive to have the best customer service. "
Profile photo of Sarah Johnston

Sarah Johnston

October 19, 2018

5  out of  5
rating by Sarah Johnston
"I have had some service with Brandon Combs for a long time now, Kim always helps me with all of my questions and is always on top of everything. I can always depend on her for help!!"
We responded:
"Thank you Sarah! We really appreciate you and your family’s business."
Profile photo of Sam Morrison

Sam Morrison

October 18, 2018

5  out of  5
rating by Sam Morrison
"I absolutely love Kim at this location!! She has been so very helpful when I was having issues with the State Farm agent in Lafayette. NOT ALL STATE FARM AGENTS ARE THE SAME! Mr. Combs has a wonderful asset with Kim. She cares about her customers-that goes a long way! Thank you!"