State Farm® Insurance Agent Brandon Combs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lillie Kae Stevens
May 29, 2026
"My experience enrolling in my car insurance plan, was nothing short of amazing thanks to Jackie, who facilitated my policy. From the very first phone call, taking all of my information, explaining the process, receiving my calls and questions answered in a professional, caring and knowledgeable way, Jackie was exceptional to work with. Jackie was patient and stayed on the phone to help me navigate the process and technology of accessing my policy, binder and payment processing. I am grateful to have had the guidance, care and support by a young staff member, who should be commended for an outstanding job working with me today. Many thanks Jackie! Lillie Stevens"
"Thank you, Lillie, for sharing your experience with us. We're glad to hear that Jackie provided exceptional support and guidance throughout your enrollment process. Your feedback is greatly appreciated, and we'll be sure to commend Jackie for her outstanding work."
Fabiola Pineda
May 22, 2026
"Fuimos a solicitar una nueva póliza y la señorita Jaqueline López , nos recibió con una sonrisa y excelente servicio.puedo decir que mi hijo y yo nos sentimos muy cómodos con ella y aparte nos ayudó de una manera muy amable y aclaró cualquier pregunta que teníamos Gracias 😊"
"Gracias, Fabiola, por compartir tu experiencia con nosotros. Nos alegra saber que Jaqueline López te brindó un servicio excelente y que tanto tú como tu hijo se sintieron cómodos. Estamos aquí para ayudarte con cualquier otra consulta que puedas tener."
Aaron Moore
May 16, 2026
"Office Staff is very helpful and try hard to find the best options for their client."
"Thank you, Aaron, for your feedback. We're glad our office staff could assist you in finding the best options. Your support means a lot to us."
Juan Escobar
May 15, 2026
"Jackie Lopez He estado asegurado por ellos durante varios años, el nivel de servicio al cliente es absolutamente increíble. No tengo nada malo que decir. Definitivamente los recomendaría"
"Gracias, Juan Escobar, por tus amables palabras sobre nuestro servicio al cliente. Nos alegra saber que has tenido una experiencia positiva durante estos años con nosotros. Agradecemos tu recomendación."
Patty Mooney
May 13, 2026
"I recently reached out to Brandon Combs State Farm Insurance to discuss my insurance needs, and I could not have asked for a better experience. Brandon was attentive, knowledgeable, and incredibly quick to respond to every question I had. He truly took the time to make sure I understood my options and that I had the right coverage for both my home and car. What stood out most was how genuinely caring and patient he was throughout the process — he treated me with the same care and respect you would give your own family. It’s rare to find someone who combines professionalism, honesty, and personal attention the way Brandon does. If you are looking for an insurance agent who truly puts his clients first, I highly recommend Brandon Combs and his team."
"Thank you, Patty, for sharing your experience with our team. It's great to hear that Brandon's attentiveness and knowledge made a positive impact on your insurance journey. We appreciate your recommendation and look forward to continuing to serve you."
albert3197
May 7, 2026
"I have been insured by them for several years now the level of customer service is absolutely amazing. I have nothing bad to say. I would definitely recommend them to anyone looking for insurance or even have questions about insuring anything."
"Thank you for your kind words and for being with us for several years. We're glad to hear that our customer service has met your expectations. Your recommendation means a lot to us. "
Elijah Carney
April 23, 2026
"Here in the non-so-distant future I’m moving, and it’ll be my introduction to car insurance without being on my parents. But my parents are with Brandon Combs and we’ve only had incidents rarely, but they’ve been incredible every time. Offering guidance through claims that aren’t theirs, going above and beyond with claims that aren’t with policies with Brandon Combs, but getting the ball rolling when it counts the most above them. I’m so super thankful for how awesome of a team is at this branch and very very sad I won’t be able to use them when I leave :( You guys are awesome and I wish others were like you."
"Thank you, Elijah, for sharing your experience with us. We're grateful for your kind words and are glad to have been able to assist you and your family. Best of luck with your move, and remember, we're always here if you need anything in the future. "
Jessica Williams
April 9, 2026
"I was looking for quotes for my car as the previous insurance company raised my premium to double without notifying me. Kim reached out to me and was incredibly helpful with me and worked with my hectic nurse/mom life schedule. She was able to get me reasonable discounts and my premium cost is amazing. Due to conflict in scheduling we did not meet face to face- we handled everything via email and phone but she made the process so smooth and stress free for me. I absolutely love her and her work ethic and timely response. She truly deserves a 5 star , from me. Thank you Kim , once again."
"Hey Jessica, thank you for such a wonderful review for Kim and thank you for doing what you do in the medical field. I am not sure what we would do without nurses! Kim does an outstanding job and truly cares about our customers. Thank you! "
Nikki Robinson
March 24, 2026
"Litzy has been extremely helpful and understanding! In the last couple of weeks both myself and my mom have had some assistance come up with our coverages. I had a total loss claim with an automobile. My mom had an issue with her homeowner's coverage. The office staff at Brandon's office has been so helpful navigating these issues. Litzy has provided extra care through it all. Thank you to the team at Brandon Combs office!"
"Thank you Nikki! Litzy is a valuable part of our team and is great with helping with claims. I am glad she was able to help you and your mother get through the issues that came up. "
Kathleen Groves
March 12, 2026
"Kim is the best for all my insurance needs! She always has every answer to every question I have!"
"Thank you Kathleen! Kim is very knowledgeable and if there’s something that she doesn’t know, she doesn’t hesitate to find out and get you an answer. "
Emma Mctaggart
March 8, 2026
"Caroline helped me with bundling my home and auto insurance! She is amazing!"
"Emma, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Caroline or anyone in the office—we are always here to help!"
Kathy Bias
March 6, 2026
"Got a great deal on insurance so happy to be with Staye Farm"
"Wow, thank you for the 5-star review, Kathy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Alan Lassetter
February 19, 2026
"Been with Brandon 15+ years- the service is great. Kim and staff never disappoint and take care of you on a personal level not like a number. As always thank you for taking care of my son and I."
"Thank you Alan! We try to make sure everyone is treated like a person and not a number. Thank you for allowing us to take care of you and your son. "
Cayce Edwards
February 18, 2026
"Been with Brandon 15+ years the service is great , Kim an staff never disappoint they take care of you on a personal level not like a number. as always thank you for taking care of Matthew an myself"
"Thank you Cayce! It’s our pleasure to take care of your and Matthew’s insurance needs. We really appreciate you and your loyalty. "
David Byerly
February 9, 2026
"Very responsive customer service. Great price"
"Thank you David! We try to be very responsive to our customers. "
Mallory Bates
February 4, 2026
"Kim is the absolute best for insurance needs! She answers every question I have and never fails to help me find the best options suitable for me!"
"Thank you Mallory! Kim is great and is very knowledgeable. She is a great asset."
Amanda Worley
February 3, 2026
"Brandon has been incredible to work with. He not only helped me lower my insurance costs, but also made sure my family has excellent coverage. He’s always responsive, professional, and truly cares about his clients. I couldn’t recommend him more—10/10!"
"Thank you Amanda for such kind words and the review. We do our best to help each customer find the right coverage that is best for them and at the best price. "
Robbie Burns
January 30, 2026
"The staff is always so helpful and Kim always helps you decide the coverage you need and is always so polite I feel she has my best interest in mind."
"Thank you Robbie. Great customers like you make our job easier. Thank you for trusting us with your Auto insurance. "
miguel santamaria
January 5, 2026
"Great service from you & your team!! , one of your team members Litzy helped answer all of my questions & was extremely patient with me. So thank you guys!"
"Thank you, Miguel. We really appreciate your business and glad we could get all your questions answered."
Sabrina Dunham
January 5, 2026
"she was awesom"
"Thank you, Sabrina. I am glad to hear that she was awesome to work with."
Irvin Morales
December 29, 2025
"Kim is the best! She is always happy to help and quick to answer any of our questions. Thank you Kim!"
"Thank you Irvin! Kim is a wealth of knowledge and is always happy to help. "
John Bellune
August 22, 2025
"Kim was an absolute pleasure to speak with over the phone and she did everything to get me the right insurance and make the process as easy as possible. Thank you Kim!"
"Thank you, John! I'm happy to hear that Kim made your experience smooth and enjoyable. Our team is dedicated to providing excellent service, and it's great to know Kim delivered on that promise. If you have any more questions or need further assistance, feel free to reach out!"
breanna best
June 16, 2025
"Kim is the best!"
"Thank you for your review, Breanna! I'm happy to hear that Kim provided you with such a great experience. We appreciate your feedback and are here for any of your insurance needs."
Sam Hudson
May 21, 2025
"Hello Brandon and your team in Dalton, Thank you sincerely for the invaluable assistance and guidance you provided throughout the insurance/restoration process. Your expertise was instrumental in bringing my baby back to her original condition after an incident with railroad tracks in Ringgold. Regrettably, we had inadvertently entrusted my vehicle to a less reputable body shop. Your team’s exceptional workmanship and attention to detail ensured that Christine was completed to the highest standards. We are deeply appreciative of your hard work, dedication, and unwavering commitment to your profession and customers . Your efforts have made a profound impact on our lives. Sincerely, The Hudson’s"
"Thank you, Sam, for your kind feedback! I'm glad our team's expertise and dedication played a key role in restoring your vehicle. It's satisfying to know that our attention to detail met your expectations. Should you need any further assistance or have questions, feel free to reach out. We're always here to help!"
Ronald Rowe
May 12, 2025
"Awesome people to work with I have been with State Farm since I was 16 and I’m 43 now. My agent is the coolest that take care of what ever problems I have I would highly recommend.."
"Thank you, Ronald, for your wonderful feedback! I’m happy to know that you’ve had such a positive experience with us over the years. It’s great to hear that you feel well taken care of. If you ever need anything or have questions, don’t hesitate to reach out. Your recommendation means a lot to us!"